💳 Payment Terms
First, you must pay a small deposit to secure your booking. Consequently, you will need to pay the remaining balance 10–12 weeks before your departure date.
We can arrange flexible payment schedules for you. Furthermore, we will confirm all the specific details during your booking process.
🛂 Travel Documents & Health
You must ensure your passport stays valid for the entire trip. Additionally, please keep in mind that some countries require several extra months of validity.
While some destinations require a visa, we provide full assistance for an additional fee to make the process easier for you.
You should check the official guidance at Travel Health Pro. Moreover, please consult your doctor for personalised health advice.
We strongly recommend that you purchase travel insurance. Specifically, it covers cancellations, medical emergencies, lost baggage, and delays.
📞 Customer Support
You can contact us via Email at rgmtravel@thejltgroup.co.uk. Alternatively, you can reach our team via WhatsApp at +44 7486 317219.
Our team aims to respond to all enquiries within 24–48 hours. Therefore, you will hear from us shortly after you reach out.
Yes, we definitely support enquiries via WhatsApp. In addition, you can send your documents through the app safely.
📝 Booking & Quotes
You can book your trip using our online form, email, or WhatsApp. Furthermore, local customers are welcome to book in-person if they prefer.
First, submit your request via our form. Subsequently, we will send your confirmed quote within a 24–48 hour period.
We do not set any limits on group sizes. Consequently, we welcome both large family groups and solo travellers alike.
🎒 Activities & Excursions
All activities are optional. Therefore, you can choose to book them during the initial process or at a later date.
You can book excursions at the time of booking. However, you can also add them later depending on availability.
Certain activities may have specific age or health restrictions. Therefore, please inform us of any requirements during the booking stage.
⭐ Special Requests
You should inform us of any special requests before your final payment. For instance, this includes dietary needs, accessibility, or group travel preferences.
✈️ Flights & Transportation
We can include flights in your package or you can book them separately. Specifically, this depends on your individual booking preference.
Baggage rules depend on the airline fare. Additionally, we will provide all seat selection details to you at the time of booking.
Transfers are usually available for an additional fee. Furthermore, we can arrange these for you during the booking process.
